0115 704 4307 / jason@doctorstax.co.uk
Privacy Policy
We are Doctors Tax, the data controller. You can contact our Data Protection team via email at jason@doctorstax.co.uk if you have any questions, heading up your enquiry “DP Queries”. This is our Privacy Policy and it explains how we obtain, use and keep your personal data safe in relation to the Doctors Tax website (doctorstax.co.uk). Your personal data is data which by itself or with other data available to us, can be used to identify you. Doctors Tax is committed to keeping your personal data safe and confidential in accordance with applicable data protection laws.
What types of personal data do we collect and use about you?
Doctors Tax only capture the following data about you:
• Name
• Email Address
We will tell you if providing any of your personal data is optional and will ask for your consent to process your data where this is necessary to do so but in all other cases, we will use the data to only make contact with you, as part of the day to day running of the service that you have agreed Doctors Tax to provide to you.
We will process your personal data in the following circumstances:
1. As deemed necessary to perform the contract with you
a) Prior to you entering into the contract
b) To manage and perform the contract
c) To keep your records up to date
2. As may be deemed necessary for our own legitimate interests or those of other persons or organisations e.g.:
a) For good governance or audit purposes
b) For accounting reasons
c) For monitoring activity such as emails and phone calls
d) For developing statistical analysis
e) For sending you marketing communications
3. To ensure we comply with a legal obligation e.g.:
a) When you exercise your rights under Data Protection law
b) Disclosure for legal or regulatory requirements
c) Establishment and defence of legal rights
d) Prevention, detection or investigation of crime
4. Consent
a) We may ask you for your consent to process some or all of your data
b) Where you’ve refused consent for us to send marketing communications to you
Cookies
Cookies are small pieces of text sent to your web browser by websites that you visit. A cookie file is stored in your web browser and allows us to recognise you and make your experience of using the site, easier and more convenient for you.
Most websites use cookies. Cookies enable users to navigate sites and where appropriate, allow us to tailor the content to fit with the needs of our users. If we didn’t have cookies in place, we wouldn’t be able to guarantee that your experience is as we intend it to be.
None of the cookies we use are used to collect your personal information.
You can find our Cookies policy by clicking here
Retention Periods
We will retain your data for a period of 6 years from the end of the last company financial year, or longer from the time you decide to no longer do business with Doctors Tax.
We may hold your data for several reasons:
a) In case of queries you may make
b) In case of queries that a recipient may make
There may be times when your data is kept for longer than our retention period, including:
1. In case of legal or regulatory challenges
2. In case of criminal proceedings
3. In case of a pending claim
What rights do you have regarding the data we hold about you?
a. At any time you have the right to know what personal data we hold on you. This is known as ‘Right of Access’
b. You have the right to know how we process your data across the business and if, for any reason, we share your data with another company
c. You have the right to ask us to erase any data we hold on you. This would be reviewed against our retention policy prior to a decision being made and communicated to you
d. You have the right to object about using your data for processing reasons
e. You have the right to ask us to restrict how or when we use your data
f. You have the right to ask us to port your personal data. We will achieve this by sending what we hold on you and allowing you to share it as you wish. We will not send personal data to another company
Additionally, you have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/.
All requests need to be made in writing to DP Queries, Doctors Tax, c/o Sharp Wesson, 55 Main Street, East Leake, Loughborough, LE12 6PF and they will be replied to or where possible actioned within 28 days.
If you have any reason to complain about our processes or procedures regarding your personal data you are welcome to write to us; Complaints Team, Doctors Tax, Sharp Wesson, 55 Main Street, East Leake, Loughborough, LE12 6PF
Data anonymization and aggregation
On occasions, we may take your data and convert it into statistical analysis. When this happens, you won’t be identifiable as an individual data subject but the aggregated data may be shared and used in the ways described earlier in this Data Protection Statement
Legal statement about this Privacy Policy
This Privacy Statement is not intended to form a legally binding contract between Doctors Tax and the users of our website or online services but is intended to serve as a guide to the standards we provide to protect you and your data
Queries regarding this Privacy Statement
If you have any questions regarding our privacy policy, you can contact us by emailing jason@doctorstax.co.uk and heading up your enquiry “DP Queries”
Customer responsibility
It is your responsibility to ensure that you keep your computer and digital assets up to date with the very latest anti-virus software protection
Data protection statement
As a customer of Doctors Tax, I would like to let you know about some important details regarding your personal information. This document sets out how Doctors Tax will use your personal data
We currently hold the following personal data about you:
– Name
– Email Address
We will tell you if providing any of your personal data is optional and will ask for your consent to process your data where this is necessary to do so but in all other cases, we will use the data only to make contact with you, as part of the day to day running of the service that you have agreed Doctors Tax to provide to you.
Using your personal data and the legal basis upon which we can use it
In the following situations, we will process your personal data:
1. As deemed necessary to perform the contract with you
a) Prior to you entering into the contract
b) To manage and perform the contract
c) To keep your records up to date
2. As may be deemed necessary for our own legitimate interests or those of other persons or organisations e.g.:
a) For good governance or audit purposes
b) For accounting reasons
c) For monitoring activity such as emails and phone calls
d) For developing statistical analysis
e) For sending you marketing communications
3. To ensure we comply with a legal obligation e.g:
a) When you exercise your rights under Data Protection law
b) Disclosure for legal or regulatory requirements
c) Establishment and defence of legal rights
d) Prevention, detection or investigation of crime
4. Consent
a) We may ask you for your consent to process some or all of your data
b) Where you’ve refused consent for us to send marketing communications to you
Sharing your data
In the following situations, we will process your personal data:
- As deemed necessary to perform the contract with you
- Prior to you entering into the contract
- To manage and perform the contract
- To keep your records up to date
- As may be deemed necessary for our own legitimate interests or those of other persons or organisations e.g:
- For good governance or audit purposes
- For accounting reasons
- For monitoring activity such as emails and phone calls
- For developing statistical analysis
- For sending you marketing communications
- To ensure we comply with a legal obligation e.g:
- When you exercise your rights under Data Protection law
- Disclosure for legal or regulatory requirements
- Establishment and defence of legal rights
- Prevention, detection or investigation of crime
- Consent
- We may ask you for your consent to process some or all of your data
- Where you’ve refused consent for us to send marketing communications to you
Marketing Preferences
We may contact you for marketing purposes via a multitude of channels such as email, telephone and social media etc. but you will always have the opportunity to change the channels by which we can contact you through or choose to block us from contacting you through all channels.
For the vast majority of clients, we will only contact you in your capacity as a nominated official of a business or organisation and this contact would be necessary as part of our day to day dealings with you. We may now and again advise you of products or services that will be of value to that business/organisation. If you would prefer us not to market to you about this please feel free to let us know.
In the unlikely event that we contact you regarding personal products/service please also advise us.
What rights do you have regarding the data we hold about you
1. At any time you have the right to know what personal data we hold on you. This is known as ‘Right of Access’
2. You have the right to know how we process your data across the business and if, for any reason, we share your data with another company. DSAR
3. You have the right to ask us to erase any data we hold on you. This would be reviewed against our retention policy prior to a decision being made and communicated to you
4. You have the right to object about using your data for processing reasons
5. You have the right to ask us to restrict how or when we use your data
6. You have the right to ask us to port your personal data. We will achieve this by sending what we hold on you and allowing you to share it as you wish. We will not send personal data to another company
Additionally, you have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/.
All requests need to be made in writing to DP Queries, Doctors Tax, Sharp Wesson, 55 Main Street, East Leake, Loughborough, LE12 6PF and they will be replied to or where possible actioned within 28 days
If you have any reason to complain about our processes or procedures regarding your personal data you are welcome to write to us; Complaints Team, Doctors Tax, Sharp Wesson, 55 Main Street, East Leake, Loughborough, LE12 6PF